Terms and conditions

Minimum orders for delivery

Morning/Afternoon Tea
1 and 2 items minimum of 8 people
3 items minimum of 5 people

Finger Food Lunch
3 item lunch minimum of 8 people
4, 5 item and Corporate minimum of 5 people

Deposits

A 25% deposit may be requested prior to catering depending on the style and size of event


Payment terms

Payment is due within 7 days from date of invoice, unless prior arrangement have been made.
Late payments may incur late payment and administration fees of 5% of the final balance owing
Note: Account payments via credit card (Visa, Mastercard and American Express) incur an additional charge of 2%

Cancellation and changes in orders

All cancellations are to be received in writing
All decreases in orders must be notified within 48hours before the event is due
Other cancelations will be granted at our discretion

Miscellaneous Charges

The Customer will be charged for any additional costs relating to misuse, loss or damage to equipment, breakages or additional cleaning relating to the event

Dietary fees

We charge an additional $2.50 per person surcharge to cover dietary requirement costs

Time

We endeavour to deliver our catering at the customers requested time however we have a 15 minute time slot that is could arrive between eg order to be delivered at 12.10pm could arrive between 12pm and 12.15 pm

Plate and equipment pick up fee

We will collect catering plates within 48 hours after delivery.
If there are plates missing we will charge a fee of $15.00 to go back and collect them.
If they are still outstanding for collection you will be charged $10.00 per missing plate